Privacy Policy

Effective Date: 1/1/2026
Company: Hinson Consulting Group, LLC
Website: https://hinson.consulting
Contact: info@hinson.consulting

Hinson Consulting Group, LLC (“HCG,” “we,” “our,” or “us”) respects privacy and is committed to protecting information handled through our websites, client-only applications, portals, dashboards, forms, automations, reporting tools, integrations, and related digital systems.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to users.

By using our website, client-only applications, or related services, you agree to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected or processed through:

• HCG websites
• Client-only applications
• Secure portals
• Dashboards and reporting tools
• Web forms and intake forms
• Automations and workflow systems
• AI-assisted tools and business-support systems
• Email, SMS, and other communication tools
• Third-party integrations connected to HCG-managed systems

This Privacy Policy does not replace any separate written agreement between HCG and a client. If a separate agreement applies, that agreement may include additional terms related to confidentiality, data processing, security, ownership, retention, or system access.

2. Information We Collect

We may collect information directly from users, clients, authorized representatives, or connected systems, including:

• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Account login information
• Form submissions
• Support requests
• Project details
• Business records submitted for application use
• Uploaded files or documents
• Messages, comments, notes, or user-generated entries
• Client-provided operational data
• Customer, member, vendor, or account records submitted by a client
• Reporting data, workflow data, or integration data used within a client-only system

We may also collect technical and usage information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages or features accessed
• Date and time of access
• Login activity
• Session activity
• Error logs
• Security logs
• Application usage activity
• Referring URLs
• Approximate location derived from IP address

3. Client Data

Some HCG systems process data provided by clients or authorized users. This may include operational records, customer records, member records, reporting data, project data, financial workflow data, integration data, or other client-controlled information.

Client data is used only as needed to provide, operate, maintain, troubleshoot, secure, improve, and support the applicable client system or service.

HCG does not sell client data.

HCG does not use client data for unrelated marketing or advertising.

Client-owned data remains the property of the client or applicable data owner.

4. How We Use Information

We may use collected information to:

• Provide access to websites, portals, applications, dashboards, and digital systems
• Operate and support client-only applications
• Authenticate users and manage access permissions
• Respond to inquiries and support requests
• Provide client service, technical support, and system maintenance
• Configure workflows, reports, alerts, and automations
• Generate reports, summaries, exports, and system outputs
• Monitor system performance and availability
• Troubleshoot errors and technical issues
• Maintain security and prevent unauthorized access
• Detect misuse, abuse, fraud, or system compromise
• Improve usability, workflow quality, and service performance
• Communicate with clients and authorized users
• Send approved email, SMS, or application notifications
• Enforce agreements, terms, licenses, and policies
• Comply with legal, contractual, regulatory, accounting, and security obligations

5. Client-Only Applications

HCG may provide client-only applications for approved users. These applications may include secure access areas, dashboards, reports, workflow tools, AI-assisted features, automations, alerts, exports, and administrative functions.

Access to client-only applications is limited to authorized users. Users are responsible for keeping login credentials confidential and using the application only for approved business purposes.

Activity within client-only applications may be logged for security, audit, support, troubleshooting, and system administration purposes.

6. AI and Automation

Some HCG systems may use automation or artificial intelligence to assist with:

• Data processing
• Reporting
• Summarization
• Classification
• Workflow routing
• Content generation
• Decision-support
• Alert generation
• Operational analysis
• Administrative support

AI-assisted outputs may improve speed and efficiency, but they should be reviewed by authorized users when accuracy, compliance, financial, legal, operational, or business decisions are involved.

HCG does not use client data to train public AI models unless expressly authorized in writing.

Where third-party AI services are used, information may be processed according to the applicable service provider’s terms, privacy policy, and data-processing practices.

7. Cookies and Similar Technologies

Our websites and applications may use cookies, session storage, analytics tools, security tools, or similar technologies to support:

• Login sessions
• User authentication
• Application functionality
• Security controls
• User preferences
• Analytics and performance measurement
• Error detection and troubleshooting

Users may control cookies through browser settings. Disabling cookies may affect website or application functionality.

8. Email and SMS Communications

If a user provides contact information or opts in to receive communications, HCG or an HCG-managed client system may send email, SMS, or other notifications related to:

• Account activity
• System alerts
• Operational notices
• Weather or closure alerts
• Event updates
• Service notifications
• Administrative reminders
• Support communications
• Client-approved announcements

Message frequency may vary based on the type of service, user preferences, system activity, and client operational needs.

For SMS communications, message and data rates may apply.

Users may opt out of SMS messages by replying STOP, where supported. Users may request help by replying HELP, where supported.

Users may unsubscribe from marketing emails by using the unsubscribe link included in applicable emails or by contacting HCG.

9. Mobile Number and SMS Opt-In Non-Sharing

HCG does not sell, rent, or share mobile phone numbers with third parties for their own marketing or promotional purposes.

HCG does not share SMS opt-in consent with third parties for their own marketing or promotional purposes.

Mobile phone numbers and SMS consent information may be shared only with service providers as needed to deliver SMS messages, operate communication systems, provide technical support, maintain security, or comply with legal obligations.

10. How We Share Information

We may share information only as needed to operate, support, secure, or provide our services. This may include sharing information with:

• Hosting providers
• Cloud service providers
• Email service providers
• SMS or communication platforms
• Analytics providers
• Error-logging and monitoring services
• Security providers
• Payment, accounting, CRM, or business software platforms
• Contractors or service providers supporting HCG operations
• Professional advisors, such as legal, accounting, or compliance advisors
• Government, legal, regulatory, or enforcement authorities when required

We do not sell personal information.

We do not sell client data.

We do not share personal information with third parties for their own unrelated marketing purposes.

11. Third-Party Integrations and Services

Our websites and applications may connect to third-party platforms, APIs, tools, software, or services, including but not limited to:

• Google Workspace
• Email platforms
• SMS providers
• Hosting providers
• Analytics tools
• Payment systems
• Accounting systems
• CRM platforms
• Cloud storage providers
• AI service providers
• Business automation platforms

Third-party services are governed by their own terms, privacy policies, security practices, and data-processing practices.

HCG is not responsible for the privacy practices, security practices, availability, pricing, policies, or content of third-party services outside HCG’s control.

12. Data Security

HCG uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These safeguards may include access controls, authentication, permission management, secure hosting practices, monitoring, logging, backups, system updates, and administrative review.

No system, transmission, or storage method is completely secure. Users are responsible for protecting their credentials and promptly reporting suspected unauthorized access or security concerns.

13. Data Retention

We retain information as long as reasonably necessary to:

• Provide services
• Support client systems
• Maintain business records
• Comply with legal or contractual obligations
• Resolve disputes
• Maintain security
• Enforce agreements
• Support audit, reporting, or operational requirements

Retention periods may vary based on the type of information, client agreement, system configuration, legal requirements, operational needs, and backup practices.

When information is no longer needed, HCG may delete, archive, anonymize, or securely retain it according to applicable business, legal, or contractual requirements.

14. Data Accuracy

Clients and authorized users are responsible for providing accurate information and keeping submitted information current.

Users may request correction of inaccurate personal information by contacting HCG or, where applicable, the client organization that controls the data.

15. User Choices and Requests

Depending on applicable law and the nature of the data, users may request to:

• Access certain personal information
• Correct inaccurate information
• Delete certain information
• Update communication preferences
• Opt out of certain communications
• Restrict certain processing activities
• Request information about how data is handled

Some requests may need to be directed to the client organization that controls the data, especially when HCG acts as a service provider, processor, contractor, or system administrator for a client-only application.

HCG may need to verify the identity and authority of the requester before fulfilling a request.

16. Confidential Business Information

Client-only applications may contain confidential business information, proprietary workflows, restricted client data, private reports, internal documentation, non-public business records, or other sensitive information.

Users may not copy, export, disclose, distribute, or use confidential information except as authorized by the applicable client, agreement, or system permissions.

17. Children’s Privacy

HCG websites and client-only applications are intended for business and authorized client use. They are not intended for children under 13.

HCG does not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete it.

18. International Users

HCG is based in the United States. Information may be processed and stored in the United States or in other locations where our service providers operate.

By using our websites, applications, or services, users understand that information may be processed in jurisdictions with privacy laws different from those in their location.

19. Legal Compliance and Protection

We may access, preserve, or disclose information when we believe it is reasonably necessary to:

• Comply with law, regulation, subpoena, court order, or legal process
• Enforce agreements, policies, licenses, or terms
• Protect the rights, property, or safety of HCG, clients, users, or others
• Investigate suspected misuse, fraud, abuse, security incidents, or unauthorized access
• Maintain system integrity and operational security

20. Business Transfers

If HCG is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality, legal, and contractual protections.

21. Changes to This Privacy Policy

HCG may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Continued use of our websites, applications, or services after updates are posted means the updated Privacy Policy applies.

22. Contact

Questions, requests, or concerns about this Privacy Policy may be directed to:

Hinson Consulting Group, LLC
Email: info@hinson.consulting
Website: https://hinson.consulting

Newsletter Subscriptions

1. Collection of Personal Information
When you subscribe to our newsletter, we collect certain personal information to ensure we can provide you with our latest updates, offers, and news. The information collected may include:
– Email Address: Used to deliver the newsletter.
– Name: Optional; used for personalization purposes.

2. Use of Personal Information
The personal information collected from you will be used solely for the following purposes:
– Delivery of Newsletters: To send you our newsletter and keep you informed about our latest content, offers, and events.
– Personalization: To personalize the content and improve your experience with our communications.

3. Consent
By subscribing to our newsletter, you provide your consent for us to use your personal information as described in this policy. You have the right to withdraw your consent at any time by:
– Unsubscribing: Using the “unsubscribe” link found at the bottom of our newsletters.
– Contacting Us: Reaching out to us directly via the contact information provided on our website.

4. Data Protection
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

5. Third-Party Service Providers
We may use third-party service providers to facilitate the delivery of our newsletters. These providers are bound by confidentiality agreements and are not permitted to use your personal information for any other purpose.

6. Data Retention
Your personal information will be retained for as long as you are subscribed to our newsletter. If you choose to unsubscribe, your information will be removed from our mailing list within a reasonable period.

7. Your Rights
You have the right to:
– Access: Request access to your personal information that we hold.
– Correction: Request correction of any inaccurate or incomplete personal information.
– Deletion: Request deletion of your personal information, subject to legal obligations.

8. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this page.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:
– Email: info @ hinson.consulting

By subscribing to our newsletter, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.